We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
WHAT COUNTRIES DO YOU SHIP TO?
Destinations we regularly ship to include: USA, Canada, Australia, United Kingdom, Mexico, South Africa, South America, India, Indonesia, Japan, Germany, France, Spain, Sweden, Ireland and the rest of the EU. If your country is not on this list, not to fear we can still send get our items to you.
HOW LONG DOES SHIPPING TAKE?
Many of our items are sourced in bulk from global suppliers, so our products usually take between 1-4 weeks to arrive, though in extremely rare circumstances can take longer. Delivery on all items is included in the price. Don’t be alarmed if you don’t receive all items in a large order at once, we don’t like to keep our dear customers waiting so we send each item as and when it arrives.
Shipping is via local postal services once dispatched from the origin and hence shipping times can vary seasonally.
*This doesn’t include our 2-5 day processing time.
DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
HOW LONG DOES IT TAKE TO RECEIVE INTERNATIONAL ORDERS?
International orders take anywhere from 10 days to five weeks, depending on your location. Some countries are much faster than others at receiving orders. If your order is taking longer than this time period, please check in with your local customs office prior to contacting us.
WHY DO INTERNATIONAL ORDERS ONLY SHOW TRACKING TO A CERTAIN POINT IN THE USA?
Unfortunately, for international orders the only way to ensure door to door tracking is to purchase a very expensive shipping option. If you need to be able to track your package from door to door, please contact us prior to placing your order.
WHAT ARE YOUR SHIPPING RATES?
We offer Free Shipping on all orders.
HOW OFTEN DO YOU SHIP?
We ship daily, Monday through Friday. Orders are shipped in the order they are received. Any order received after 3pm will ship the following work day. We do not ship on weekends. Due to weekend sales volume, orders placed over the weekend may take a few days longer to be shipped. We know you want your products fast and we ship five days a week in order to get your goods to you as quickly as possible.
WHAT SHIPPING SERVICES DO YOU USE?
We ship via United States Postal Service (USPS) and FedEx